Privacy Policy

Cloud Med Anti-Aging & Regenerative Institute
Effective Date: February 1, 2026

Cloud Med Anti-Aging & Regenerative Institute (“Cloud Med,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, forms, and digital platforms.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Full name
Email address
Phone number
Date of birth
Address
Emergency contact information

B. Health & Wellness Information

Medical history and intake forms
Wellness goals
Consultation information
Treatment preferences
Telehealth-related information

Important: Health-related information is collected only when voluntarily provided and is handled in accordance with applicable privacy laws, including HIPAA where applicable.

C. Payment Information

Billing details (processed securely through third-party payment processors)
Cloud Med does not store full credit card numbers.

D. Technical & Usage Information

IP address
Browser type
Device information
Pages visited and time spent on site
Cookies and tracking technologies

2. How We Use Your Information

We use collected information to:

Schedule and manage appointments
Provide medical, wellness, and aesthetic services
Conduct consultations and assessments
Communicate updates, reminders, and confirmations
Process payments
Improve website functionality and user experience
Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

3. Sharing of Information

Your information may be shared only with:

Licensed medical providers and clinical staff involved in your care
Secure third-party platforms for scheduling, telehealth, payment processing, or analytics
Legal or regulatory authorities if required by law

All partners and vendors are required to maintain strict confidentiality and security standards.

4. HIPAA & Medical Privacy

Cloud Med takes medical privacy seriously. Any Protected Health Information (PHI) is handled in compliance with HIPAA and applicable state laws. Access to medical records is restricted to authorized personnel only.

You may request access to, correction of, or copies of your medical records in accordance with applicable laws.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality and improve your experience. You may disable cookies through your browser settings; however, some features of the site may not function properly.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your information, including:

Secure servers
Encrypted platforms
Limited access to sensitive data

While no system can guarantee absolute security, we take all reasonable steps to protect your information.

7. Your Rights & Choices

You have the right to:

Request access to your personal information
Request corrections or updates
Request deletion of non-medical data (where legally permitted)
Opt out of non-essential communications

Requests may be submitted using the contact information below.

8. Third-Party Links

Our website may contain links to third-party sites. Cloud Med is not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Cloud Med does not knowingly collect information from individuals under the age of 18 without parental or legal guardian consent.

10. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

12. SMS Communications & Consent

SMS Communications & Consent
By providing your mobile phone number and opting in through our website forms, you consent to receive automated marketing and informational text messages from Cloud Medical Institute LLC related to our medical supply and healthcare services. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us directly.

Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

12.SMS Communications & Mobile Information

By providing your mobile phone number and opting in through our website forms, you consent to receive automated marketing and informational text messages from Cloud Medical Institute LLC related to medical supply and healthcare services. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP or reply HELP for assistance.

Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Cloud Med Anti-Aging & Regenerative Institute
1810 ½ W. 99th Street, Chicago, IL 60643
779-254-9202
www.JoinCloudMed.com