Effective Date: 1/1/2026 

This Notice describes how medical information about you may be used and disclosed, and how you can access this information. Please review it carefully.


Our Commitment to Your Privacy

Cloud Med Anti-Aging & Regenerative Institute (“Cloud Med,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your protected health information (PHI). We are required by law to maintain the privacy of your PHI and to provide you with this Notice explaining our legal duties and privacy practices.


How We May Use and Disclose Your Health Information

We may use and disclose your health information without your authorization for the following purposes:

Treatment

To provide, coordinate, or manage your healthcare and related services, including telehealth consultations, prescriptions, IV therapy, peptide therapy, weight-loss programs, and other medical services.

Payment

To bill and collect payment for services provided, including insurance processing (if applicable), billing services, and payment verification.

Healthcare Operations

To operate our practice, improve quality of care, conduct internal reviews, training, compliance activities, and business management.


Additional Permitted Uses & Disclosures

We may also use or disclose your health information:

  • To comply with federal, state, or local laws

  • For public health activities

  • To prevent or lessen a serious threat to health or safety

  • For health oversight activities (audits, investigations, licensing)

  • To coroners, medical examiners, or funeral directors as required by law


Telehealth Services

When using telehealth services, your information may be shared through secure electronic communication platforms. We take reasonable steps to ensure these platforms meet privacy and security standards, but no system can be guaranteed to be 100% secure.


Uses & Disclosures Requiring Your Authorization

We will obtain your written authorization before using or disclosing your health information for purposes not described in this Notice, including:

  • Marketing activities

  • Sale of health information

You may revoke your authorization in writing at any time.


Your Rights Regarding Your Health Information

You have the right to:

  • Access Your Records – Request a copy of your medical records

  • Request Corrections – Ask us to correct inaccurate or incomplete information

  • Request Restrictions – Ask us to limit how your information is used or disclosed

  • Confidential Communications – Request communication in a specific way or location

  • Accounting of Disclosures – Receive a list of certain disclosures made

  • Receive a Paper Copy – Request a paper copy of this Notice at any time


Our Responsibilities

We are required to:

  • Maintain the privacy of your health information

  • Notify you if a breach occurs that may compromise your information

  • Follow the terms of this Notice


Changes to This Notice

We reserve the right to change this Notice at any time. Any changes will apply to all health information we maintain. Updated Notices will be available in our office and on our website.


Questions or Complaints

If you have questions about this Notice or believe your privacy rights have been violated, you may contact:

Cloud Med Anti-Aging & Regenerative Institute
Email: admin@joincloudmed.com
Phone: 779-254-9202

You also have the right to file a complaint with the U.S. Department of Health and Human Services. Filing a complaint will not affect your care.